Call Center Know How
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Website Development, Design and Support Services. Home,page-template,page-template-full width,page-template-full width-php,page,page-id-4,qode-quick-links-1. 0,ajax fade,page not loaded, qode-title-hidden,qode grid 1300,qode-content-sidebar-responsive,qode-theme-ver-11. Website Development, Design and Support Services. Designing and Coding Since 1999. Some of my website design and development services.
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Offenbach am Main, Germany, 63075
DE
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Call Centre Know How offers resources for training call centre agents. Featuring an online course and a book for agents, and an Instructor Guide for trainers.CONTENT
This website had the following on the site, "Resources for training your call centre staff." We viewed that the web page said " A book for call centre agents." It also said " FREE call centre training guide. These videos will help agents to maintain a positive attitude and stay fresh, original and present on customer calls."SEEK SUBSEQUENT WEB SITES
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Erlang measurements - the customer prison. Engaging the Customer- why Net Promotor Scoring is a better KPI. Introduction to Net Promoter Score in Call Centres. Call Center Basics how to improve service delivery. KPI Seminar in Copenhagen - August 2016. Lær om brugen af Key Værdi Indikatorer, som hjælp til at synliggøre v ærdien af. Kundeservice i resten af organisationen, samt brug af Net promotor Score.
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